Help & Tips/Getting Started/Apps & Widgets

ContactMe on Your Facebook Fan Page

Jerry
posted this on November 24, 2010 16:03

Lead Generation and Contact Management

When page visitors submit the form to you, their contact information is automatically added to a contact list in your free ContactMe.com account. This automated process saves you time and helps your business with contact management. You’ll also receive the form submission in an email.

 

Getting Started

You can sign up for ContactMe for use on a Facebook Fan Page directly through Facebook!  And the process couldn't be simpler; we've automated most of the work for you.

 

To begin, you must have a Facebook account.  Once your account is established, you need to create a Facebook Fan Page as this is where ContactMe will install the app.  If you try to install the app and a Fan Page is not created first, you'll get an error message that looks like this:

 

Facebook_Error_Message.jpg

 

Once your Fan Page is created, then go to the ContactMe application page by locating the search field at the top of the screen:

 

Facebook_Search_Bar.jpg

 

then type in "ContactMe" where it says "Search" and hit enter.    The proper page for the app should be at the top of the list of returned search results:

 

Facebook_Search_Enter_ContactMe.jpg

 

Click on the ContactMe Application page hyperlink, and the next thing you see will be our page!  Once you're on the page, click on the "Welcome" tab at the top of the screen:

 

Facebook_ContactMe_Page.jpg

 

Take a minute to read through the benefits of having a contact tab on your Fan Page, then when you're ready (c'mon, you've figured this out already!), click on the "Get Started" button:

 

Facebook_Get_Started_Button.jpg

 

Now you're in the home stretch...promise!  

 

Your next screen will show you the three steps to create your form that will appear on your Contact tab.  When you're ready (now pay attention, this is tough...), click...you guessed it...the "Get Started" button again!  Really, do you think we could make this any easier???

 

Facebook_Contact_Tab_Get_Started.jpg

 

After following these steps, you should arrive at your Contact tab.  If you don't just click on it.  There, in all it's glory, will be your new Contact Form!  You also have two administrative options at this point:

 

1.  Sign into your ContactMe.com account

2.  Change your account

 

Manage and Customize the Facebook Contact App

You can keep track of how many people have contacted you through your Facebook Contact app. As the administrator of the Facebook account, you can toggle between the contact form tab and the “Manage & Customize” tab that displays form statistics, such as how many forms have been submitted to date. The tab also gives you a way to jump to your ContactMe.com account to quickly customize the form:

 

Facebook_Admin.png

 

The ContactMe form is very customizable. You can add your business name, phone number, email address, and street address. You can also add your social media profiles in widget form, including Twitter, LinkedIn, Skype, and, of course, Facebook. If your customers speak another language, you can change the field titles to Spanish, French, German, or Portuguese. If you are a Constant Contact® user, you can sync accounts and then include a mailing list opt-in checkbox right on your contact form. Here’s a peek into how easy it is to customize your form:

 

Facebook_Edit_Form.png

 

ContactMe Pro customers can customize their Facebook contact form even more to:

  • Send an automated email response
  • Prevent spam with captcha
  • Receive text message notifications
  • Remove ContactMe branding

 

Editing your form from your ContactMe Account

 

Signing into your ContactMe account gives you the most options for customizing your form.  If you want to make any modifications to your form there, just sign into your account (http://www.contactme.com).

Then in the top right hand corner, start by clicking on "Settings", then "My Form", then "Edit My Form".  Any changes you make on the edit page will be reflected on your form on your Facebook Fan Page.

 
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